Privacy Policy
Effective Date: April 13, 2026
Airport Car Service San Diego (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit airportcarservicesandiegoca.com or contact us about airport transportation in the San Diego region.
Information We Collect
- Information you provide: name, phone number, email address, pickup address, drop-off address, flight details, and trip notes when you book a ride, request a quote, or contact us.
- Payment information: credit card payments are processed securely through Stripe. We do not store full card numbers on our servers; only Stripe customer/charge identifiers and the last four digits for receipts.
- Automatic information: standard web log data including IP address, browser type, device, pages visited, and referring URL, collected via server logs and analytics.
- Cookies and analytics: we use first-party cookies for site functionality and analytics cookies (Google Analytics) to understand how visitors use the site. You can disable cookies in your browser at any time.
How We Use Your Information
- Confirm bookings, dispatch drivers, and complete your ride.
- Send booking confirmations, receipts, and trip status updates by email or text.
- Respond to questions, quote requests, and customer service inquiries.
- Improve our website, fleet, and service quality.
- Comply with legal, tax, and insurance obligations.
Sharing
We do not sell, rent, or trade your personal information. We share information only with the service providers needed to operate the business — including Stripe (payment processing), our SMTP/email host, our SMS provider, and our dispatch software — and only to the extent required to deliver your ride. We may also disclose information when required by law or to protect our rights.
Your Rights (CCPA / GDPR)
California residents have the right to know what personal information we hold about them, request a copy, request deletion, request correction, and opt out of any sale or sharing of personal information. We do not sell your personal information. To exercise any CCPA right, including the “Do Not Sell or Share My Personal Information” right, email [email protected] with the subject line “CCPA Request” — we will respond within 45 days.
EU/UK residents have the right under GDPR to access, correct, port, restrict processing of, or delete personal data we hold. To exercise any right, email the address above.
Data Retention
We retain booking and customer information for as long as needed to provide service and meet legal, tax, and insurance requirements (typically 7 years for transactional records), then delete or anonymize it.
Security
We use reasonable technical and administrative measures (HTTPS/TLS, restricted access, PCI-compliant payment processing through Stripe) to protect information. No method of transmission over the internet is 100% secure.
Third-Party Links
Our site may link to third-party sites (airline status, maps, payment portals). We are not responsible for the privacy practices of those sites.
Children
Our services are not directed to children under 13, and we do not knowingly collect personal information from them.
Changes
We may update this policy from time to time. The “Effective Date” above reflects the latest revision.
Contact
Airport Car Service San Diego
Email: [email protected]
San Diego, California